Tuesday, April 7, 2009

Services vs. Products

Browsing the interweb today, I found an article on services vs. products .

Enjoy :)

Providing Productivity Tools

For manufacturers of industrial controls products, the essence of business is providing productivity improvements for their customers.

In a global market, businesses are pitted against global competitors with consistently improving productivity, better performance and shrinking prices. This global competitiveness is simply reflected back by end-users on automation suppliers with increased demands in every direction.

With the recent worldwide decline in the automation business, many major suppliers are trying to generate growth by becoming "total solution providers", rather than just product manufacturers. The total solution includes sales, distribution, engineering, systems integration, service. In my opinion, while this strategy may generate additional short-term revenue, in the long haul it is a business mistake.

~Jim Pinto is an industry analyst and commentator, writer, technology entrepreneur, investor and futurist. You can email him at: jim@jimpinto.com. Or look at his poems, prognostications and predictions on his website: www.JimPinto.com

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